Hanako Linen Face Mask
Pure linen, protective face masks that won’t irritate skin.
– Non-medical grade reversible face covering crafted from 100% pure linen with elastic loops, designed for you to breathe comfortably
– Double sided colours in both Blush and Beige
– The linen is 100% stone washed which gives the fabric maximum softness and ensures it becomes less creased after each wash. It is ecological and anti-allergic fabric, great for people who have skin sensitivities
– Comes with a complimentary travel pouch to protect the material when not in use
– Machine washable, can be cleaned and disinfected to wear over and over again.
– Handcrafted in Australia
-Layers for extra protection
– We encourage our Hanako masks to be worn, washed, hung to dry and re-worn, never to be discarded.
– If your mask feels loose, we recommend giving your mask a wash as this can cause slight shrinkage. If the ties are still loose, tighten them by tying a knot or twisting the elastic on the side to ensure a snug fit.
– This product is for personal use and is a non-medical device. It is not a substitute for following the relevant social-distancing guidelines and practicing good personal hygiene.
– Product is non-returnable for hygiene reasons
We offer free freight for all AU orders over $100.
We endeavour to dispatch all orders within 1 -2 business days. You will be notified when your order is being dispatched and a tracking number will be provided.
Our deliveries are sent through Australia Post. If an item is needed urgently, Express Post can be selected at checkout. However, please note that Express Post is not available for all items. If an item is not eligible for Express Post, it will be noted in the description for that product.
For standard shipping your parcel is expected to arrive within 5-10 business days.
For Express Post shipping your parcel is expected to arrive within 2-3 business days
Country and remote areas may take longer than these time frames.
For further information regarding our shipping policy, refer to the Shipping Policy page.
Return & Exchange
Change of Mind
The Shed Luxe wants you to be completely satisfied with your purchase. If you are not completely satisfied or have changed your mind, we will happily offer an exchange or store credit, provided this is activated within 7 days of your receipt (based on tracking information). Please note the following:
- Products that are ineligible include gift cards, earrings, and personal care items
- Products must be returned in original condition, with all tags, labels or stickers intact. Products in jars or bottles must remain sealed. If a product returns damaged, opened, or not in its original condition, a store credit will not be issued.
- Any items purchased on “Sale” cannot be returned for exchange or credit.
- For any returns for purchases where there is a ‘Gift with Purchase’ all gifts must be returned as well when returning the purchase.
Please note that The Shed Luxe reserves the right to refuse a return if it does not match the conditions above.
If your return is accepted, we will issue you with a store credit. Approved credit amounts will be for the price of the item only. In the case of an exchange, return postage costs back to us and the subsequent reposting of the replacement back to you, will be at your expense. In this instance, free shipping does not apply. We will be in contact with you to arrange payment of shipping.
If, in the rare instance, the item you receive is incorrect, please notify us within 48 hours of receipt of your order. Photos will need to be provided to support this claim. Once you have made contact, we will advise you of the next steps to be taken.
If you have received your order and it is faulty or damaged, please take photos clearly showing the damage and contact us within 3 business days of receiving your delivery so we can assess it. Details of the faulty item/s should be sent to: [email protected].
The type of remedy we offer will depend upon the circumstances. For example, we may arrange to:
- Offer a partial or full store credit voucher.
- Replace the product (subject to availability)
- Arrange for the product to be returned to us. In this case, we will be responsible for the cost of return shipping.
For any return, please ensure you contact us first before returning goods.
To avoid your return being rejected, or if you require further clarification on this policy, please contact us at: [email protected]
Email us at [email protected]
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